In the event of participant cancellations, Trail Mavens cannot issue cash refunds; instead we offer vouchers to be put towards future trips.
Should you decide to cancel your trip for any reason, we are able to issue trip vouchers at the following rates:
- 21+ days prior to trip departure date: 50% of investment issued as a voucher.
- 14-20 days prior to trip departure date: 25% of investment issued as a voucher.
- 0-13 days prior to trip departure: No vouchers issued.
By Trail Mavens
In addition to altering itineraries, Trail Mavens reserves the right to cancel any trip due to insufficient registration or unforeseen circumstances (such as closures due to snowpack, landslides, etc.).
- In the event Trail Mavens decides to cancel a trip, you will receive a full cash refund of your trip investment.
- Trail Mavens is NOT responsible for any other expense incurred by participants, such as airfare or lodging, in the event of a trip cancellation.
- Trail Mavens may cancel trips up to the last day of registration, 5 days before a trip is scheduled to begin.
After a Trip
Trail Mavens does not issue refunds or vouchers after a trip has already been completed.